For Technology support, you can contact us in one of three ways.
Help Ticket system
Phone: 231-592-9601 or 231-796-3543 Ext. 1342
- Fred Sharpsteen Ext. 1601 - firstname.lastname@example.org
- Mike Schonert Ext. 1114 - email@example.com
- Rose Kipfmiller Ext. 1105 - firstname.lastname@example.org
- Chad Marshall Ext. 1107 - email@example.com
Techs placed in a local school district
- Brandon Walter (Reed City) - firstname.lastname@example.org
If you are not sure who to contact for the different systems, please refer to the following list of support needs and who to contact.
What the support levels mean:
Low - This issue is not time sensitive
Normal - Most tickets should fall into this category
High - This issue is affecting a group of people and work has come to a complete stop
Critical - This issue is affecting all district users