About the Technology Department

For Technology support, you can contact us in one of three ways.

Help Ticket system
Email: support@moisd.jitbit.com
Phone: 231-592-9601 or 231-796-3543 Ext. 1342

Technology Staff

  • Fred Sharpsteen Ext. 1106 - fsharpsteen@moisd.org
  • Mike Schonert Ext. 1114 - mschonert@moisd.org
  • Rose Kipfmiller Ext. 1105 - rkipfmiller@moid.org
  • Chad Marshall Ext. 1107 - cmarshal@moisd.org

Techs placed in local school district

  • Brandon Walter - bwalter@moisd.org

If you are not sure who to contact for the different systems, please refer to the following list of support needs and who to contact.

Google SheetWho to contact for technology support

What do the support levels mean:

Low - This is for ticket is not time sensitive
Normal - Most tickets should fall into this category
High - This issue is affecting a group of people work has come to a complete stop
Critical - The issue is affecting all district users